A message from CEO, Michele Kernahan
Thank you for considering the Ritchies group for your charter, tour or transport needs. When you choose a transport operator, trust is key. You want to be sure it is a team that knows what they’re doing, upholds strong values and will deliver safe, reliable journeys every time.
That’s not just about running to schedule—it’s about how we operate as people and as a business. At Ritchies, we earn trust through integrity, training, and proven systems that support consistent, high-quality service.
Our focus is helping you achieve your goals—whether that’s a successful tour, a new service, or a seamless transport solution for your community. Our continued growth and loyal customers should provide confidence that you can rely on our teams.
Our community focus
As CEO, I feel a deep responsibility to our customers and to our 3,000+ employees who serve communities across New Zealand.
We invest in pay, training and career development so our people can build strong futures for themselves and their family.
Our four core values guide everything we do: we put people first, we’re smarter together, we always step up, and we’re driving ahead.
These values shape our culture and deliver real benefits for our customers, partners, and employees alike. When we say you can rely on Ritchies, we mean it.
I invite you to trust us with your next journey and experience the difference our people and values make.
