For any enquiries or assistance, we’re here to help.
You can find location and contact details for depots and teams across the Ritchies group in the regional maps below.
While our teams work almost around the clock providing bus and coach services throughout New Zealand, our office hours are generally 8.30am to 5pm, Monday to Friday.
Charter Enquiries
Contact our charter specialists for tailored assistance + affordable quotes.
Email [email protected]
Call: +64 9 483 9117
Tour enquiries
Email [email protected] or call +64 9 483 9117
Airport shuttle services
For all bookings, queries and information on our Queenstown and Auckland Airport shuttle services and Wanaka services head to our SkyDrive website.
OTHER ENQUIRIES
Providing feedback
Compliments and positive feedback from passengers is used to help celebrate and raise awareness of best practice. We are always looking for ways to improve what we do. If you have feedback good or bad let us know.
Feedback on public services we operate should go to the relevant local or transport authority.
Media Enquiries – for queries on public transport services contact the relevant transport authority.
Insurance enquiries – for all claims contact our insurance team directly.
Careers – connect with our People team
Suppliers – queries on accounts payable
Regional expertise. National reach.
For Charter or Tour quotes nationally use our Get a Quote form and the right depot or team will be back in touch.
In the regional tabs you can find direct email and phone details for each of our depots.
Contact our Tour reservations team directly by email or phone for specialist advice or help with planning:
- Email [email protected]
- Telephone +64 9 483 9117
9 Te Waiiti Place, Raumanga,
Whangarei 0110
Email: [email protected]
Call: 09 438 7142
11 Heb Place, Takanini,
Auckland 2105
Email: [email protected]
Call: 09 268 6620
41 Woodcocks Road,
Warkworth 0910
Email: [email protected]
Call: 09 425 0000
146 Riri St, Rotorua,
Bay of Plenty 3015
Email: [email protected]
Call: 07 347 0098
120 Ferry Road, Waltham,
120 Ferry Road, Waltham,
120 Ferry Road, Waltham,
120 Ferry Road, Waltham,
120 Ferry Road, Waltham,
403 West Street,
Ashburton 7700
Email: [email protected]
Call: 03 308 2992
132 Glenda Drive, Frankton,
